Event Management System FAQ

The Event Management System is a comprehensive platform that allows organizers to create, manage, and promote events while providing attendees with a seamless ticket purchasing experience. It includes features for event creation, ticket sales, attendee management, QR code scanning, and financial reporting.

Any registered user with an organizer account can create events. However, events must be approved by administrators before they become visible to the public. Organizers need to have a valid subscription plan and complete their profile information.

The platform supports various event types including conferences, workshops, concerts, sports events, webinars, networking events, and more. Each event can be customized with specific settings like venue capacity, ticket types, and scheduling options.

To create a new event:

1. Log in to your organizer dashboard
2. Click "Create Event" button
3. Fill in event details (title, description, date, venue, etc.)
4. Set up ticket types and pricing
5. Upload event images and banner
6. Configure event settings
7. Submit for admin approval

Required information includes:

• Event title and description
• Date, time, and duration
• Venue details
• Event category and tags
• Ticket types and pricing
• Event image
• Contact information

Navigate to your event dashboard, select the event you want to edit, and click the "Edit" button. You can modify most details except for critical information that affects ticket sales (like date/time changes after tickets are sold).

You can create various ticket types including:

• General Admission
• VIP Tickets
• Early Bird Tickets
• Student/Senior Tickets
• Group Tickets
• Virtual Access Tickets

Each type can have different pricing, availability, and restrictions.

Ticket pricing can be set individually for each ticket type. You can also implement:

• Early bird discounts
• Tiered pricing based on purchase date
• Group discounts

All prices are displayed in the selected currency and include applicable taxes.

Yes, you can set limits for:

• Total tickets available per event
• Tickets per person

These limits help manage venue capacity and prevent overselling.

To become an organizer:

1. Register for an account
2. Complete your profile with business information
3. Apply for organizer status
4. Choose a subscription plan

Subscription plans determine the features and limits available to organizers: Plans vary in pricing and can be upgraded or downgraded at any time.

Event approval ensures:

• Quality control and content standards
• Compliance with platform policies
• Verification of organizer credentials
• Prevention of fraudulent activities

This protects both attendees and legitimate organizers.

Standard approval time is 24-48 hours during business days. Factors that may delay approval:

• High volume of submissions
• Incomplete event information
• Need for additional verification
• Complex event requirements

You'll receive email notifications about approval status.

Common reasons for rejection:

• Inappropriate content or illegal activities
• Misleading information
• Missing required details
• Violation of platform policies
• Insufficient organizer verification

You can resubmit after addressing the rejection reasons.

Common image upload issues:

• File size exceeds limit (max 2MB per image)
• Unsupported format (use JPG, PNG, or WebP)
• Incorrect dimensions (minimum 800x600px)
• Browser compatibility issues

Try clearing browser cache or using a different browser.

Troubleshooting steps:

• Verify event is published and approved
• Check ticket pricing is reasonable
• Ensure event description is clear
• Promote your event

Contact support if issues persist.